Effective Date: January 1, 2025
Last updated: January 1, 2025
ZebraScale ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, software, and related services ("Services").
By using ZebraScale, you agree to the practices outlined in this Privacy Policy.
We may collect the following types of information when you use ZebraScale:
We may receive data from trusted third-party integrations (e.g., payment processors, authentication providers) if you choose to connect them.
We use your information to:
We do not sell your personal data.
We may share information only in the following cases:
With trusted vendors who help us deliver our Services (e.g., hosting, analytics, customer support, payment processing).
If required by law, regulation, or court order.
In the event of a merger, acquisition, or sale of assets, your information may be transferred.
When you give us permission to share specific data.
We use administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.
Access controls and staff training
Encryption and security protocols
Secure facilities and hardware
We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time (see Section 8).
You have the right to request deletion of your data at any time.
We use cookies and similar technologies to improve your experience, analyze usage, and provide relevant features. You can manage cookie preferences through your browser settings.
Cookie preferences can be managed through your browser settings at any time.
18+ Only Service
ZebraScale is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn we have collected information from a child, we will delete it promptly.
If you believe we have collected information from a child under 18, please contact us immediately.
Depending on your location, you may have rights under privacy laws (e.g., GDPR, CCPA), including:
Accessing and obtaining a copy of your data
Correcting inaccurate information
Requesting deletion of your data
Restricting or objecting to processing
Data portability
Withdrawing consent
To exercise your rights, contact us at support@zebrascale.com
How we protect and share your information
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Your mobile opt-in and consent data is never sold, rented, or shared — under any circumstances.
Terms, opt-out instructions, and support
The messaging program may consist of general customer care messaging to answer questions and provide support to customers, and/or marketing messaging that include discount codes, special deals or texts promoting our products/services, depending on which program(s) you opt in to. We will only send content you have explicitly signed up to receive via our opt-in process. Messages will be sent from (512) 400-6256.
You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@zebrascale.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at support@zebrascale.com.
Reply STOP to opt out at any time, or HELP for assistance.
Data may be processed internationally
If you are outside the United States, your information may be transferred to and stored in the U.S. or other countries where we operate. We will take steps to ensure appropriate safeguards are in place.
We ensure appropriate safeguards are in place for international data transfers.
How we handle updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date." Continued use of our Services after updates means you accept the revised policy.
We'll notify you of significant changes to this policy.
We're here to help with any privacy-related concerns.
We typically respond to privacy inquiries within 2-3 business days